Compliance Tiles & Legal Notice

Article 1 · What we collect

We collect only what a working engagement requires: your name, email address, phone number, company name, project brief text, and billing details processed by our payment provider. Technical logs may include IP address, browser type, and requested pages for security purposes.

Article 2 · Why we process it

Your data is processed to answer project enquiries, prepare and execute service agreements, issue invoices, maintain the security of this website, and meet statutory bookkeeping obligations in France. The legal bases are performance of a contract, steps taken at your request prior to contracting, legitimate interest in securing our systems, and legal obligation for tax records.

Article 3 · Retention

Enquiry correspondence is kept for 24 months from the last contact. Contractual and financial records are retained for 10 years as required by French commercial law. Access requests are honoured within 30 days.

Article 4 · Your rights

You may request access, rectification, erasure, restriction, portability, or object to processing at any time by writing to [email protected]. You may also lodge a complaint with the CNIL (3 place de Fontenoy, 75007 Paris).

Article 5 · Recipients

Data is handled by SketchBloomWorks staff and by vetted processors (hosting, email delivery, payment) bound by data-processing agreements. We do not sell personal data and we do not transfer it outside the European Economic Area without an adequate safeguard.

Article 1 · Scope & estimates

Prices and turnaround windows published on the service board are fixed for the described scope. Any change of scope is quoted separately and only becomes binding once confirmed in writing by both parties.

Article 2 · Payment

Fixed-price projects are invoiced 50% at kickoff and 50% at handover. Retainers are invoiced monthly in advance. Invoices are payable within 14 days; late amounts accrue interest at the statutory French rate plus a €40 recovery fee.

Article 3 · Delivery & acceptance

Deliverables are handed over through the agreed repository and staging environment. The client has 10 business days to raise material defects; silence after that window counts as acceptance. We correct confirmed defects without charge during the warranty period.

Article 4 · Intellectual property

On full payment, worldwide rights to the client-specific code, documentation, and design artefacts transfer to the client. SketchBloomWorks retains rights to its pre-existing libraries, boilerplate, and internal tooling, which are licensed to the client for unlimited use in the delivered project.

Article 5 · Confidentiality & liability

Both parties keep project information confidential for 3 years after handover. Our aggregate liability is limited to the amount actually paid for the affected engagement, excluding cases of gross negligence or intentional misconduct.

Article 6 · Governing law

These terms are governed by French law. Disputes are first addressed through good-faith negotiation, then by the competent courts of Paris.

Article 1 · Strictly necessary storage

The key cookie_accepted is written to your browser when you dismiss the consent banner. It exists solely so the banner does not reappear on every visit. It expires when you clear site data and holds no personal identifier.

Article 2 · Session & security

Where a contact or payment flow requires a session, a transient cookie protects against cross-site request forgery. It is deleted as soon as the flow completes and is never used for analytics.

Article 3 · Third-party embeds

The contact page embeds a Google map. Google may set technical cookies when that frame loads; the frame is lazy-loaded so nothing is written until you scroll to it. Refer to Google's own policy for details on its processing.

Article 4 · Managing cookies

You can block or delete cookies through your browser settings at any time. Blocking the consent key only means the banner reappears on each visit — the site remains fully usable.

Article 5 · Changes

If this policy changes materially, the revision date at the top of this board is updated and the banner text is refreshed. Questions go to [email protected].

Article 1 · Before kickoff

If you cancel before any work has started, the deposit is refunded in full within 10 business days to the original payment method.

Article 2 · After kickoff

Once work has begun, we refund the unused portion of any prepayment minus the hours already delivered at the agreed rate. Work already accepted is non-refundable.

Article 3 · If we miss a milestone

If a contracted milestone slips more than 10 business days past its agreed date for reasons within our control, you may either extend the schedule at no cost or cancel the remaining scope and receive 100% of the prepayment for that unfinished milestone back.

Article 4 · Retainers

Monthly retainers can be cancelled before the next billing date; unused prepaid hours are then credited to your account for 90 days rather than paid out, unless local consumer law requires otherwise.

Article 5 · How to request one

Write to [email protected] from the address used on the engagement, name the invoice number, and describe the reason. Approved refunds are issued to the original payment method within 10 business days of confirmation. SketchBloomWorks, 75016, 31 boulevard Beauséjour, Paris, France.